Junior Success Manager, part-time

  • Customer Success
  • Helsinki, Finland

Junior Success Manager, part-time

Job description

Would you like to work in a highly agile environment with the largest companies in Finland and Europe? Are you passionate about project management, customer success and data handling? Would you like to work with a state-of-the-art cyber security teaching platform where the number one focus is on end-user success? If yes, join our Customer Success team to fight cyber crime!


We are looking for a Junior Success Manager (part-time) to join our Customer Success team. As a Junior Success Manager your main task is to successfully on-board our customers and to ensure that they are able to fully utilise our HoxHunt platform. You will make sure that all the stakeholders have the necessary material available for a successful start, support the customer along the way and document all the necessary steps and best practices at the beginning of the customer life cycle.


Our ideal candidate is someone who is ambitious, has great team working skills and independently and easily takes on initiatives. You have an analytical approach and are able to create insights from data to support our sales team. You are comfortable working with several projects at different stages of the customer life cycle and have a track record of successfully completing projects. 


As a Junior Success Manager you will receive first hand experience of running projects with C-level management. This is a great opportunity for a talent looking for a career in project management, account management or customer success. In this role you get to work with large global companies. This is an incredible opportunity for you to grow your business network in both the start-up world and at corporate level. 

The work is part-time and both Junior Success Managers will work approximately 15-20 hours / week.

Requirements

  • 1+ years of experience from project management or account management
  • Great customer service skills
  • Sound knowledge of O365 tools
  • Good time management and prioritisation skills
  • Organised with the ability to work with multiple projects simultaneously
  • Ability to take initiatives and courage to make informed decisions independently
  • Continuously seeks to learn and grow as a professional
  • Great communication skills in Finnish and English, other languages are a big plus

We consider as an advantage: 

  • Great team work abilities and an entrepreneurial mind set.
  • International experience from studying or living abroad

What do we offer? 

  • Great colleagues in a flat organisation.
  • Fun, but highly challenging work.
  • Work in a world class, fast growing startup – build your own future.
  • Fair compensation and an extensive occupational healthcare.
  • Modern office and facilities in the city center.
  • Weekly Breakfast and Demo-sessions.
  • Support from motivated and skilled team.
  • Startup perks.

Yes, this sounds like me, what’s next? 


Our recruitment process is as follows:  

  1. Phone discussion with a person from our People team 
  2. Meeting with the team leader 
  3. Homework related to your potential role at HoxHunt 
  4. Homework review and team interview 
  5. Meeting with the Management team 

If you are interested, please apply for the position and attach your CV and cover letter in your application. The application period is open until April 14th. We will interview and proceed with potential candidates right away. For more information, please send an email to our Talent Acquisition Manager, Ida Husberg-Veikkolainen, ida.husberg-veikkolainen(a)hoxhunt.com.


About HoxHunt

Today, 90 percent of cyber-attacks begin with a simple human error. We at HoxHunt have a mission to help enterprises fight the growing amount of social engineering based cyber-attacks. This is why we have created a product that simulates attacks based on real world examples. We have gamified the end-user experience and our customers are loving it. We are now growing our team with the best people to make the world a more cyber-secure place.